Shipping policy

Shipping Policy

Thank you for shopping with Doré Studio!

Processing Time

All of our gift boxes are made to order and carefully personalized.

Processing time is typically 3–6 business days, depending on order volume and personalization requirements.

Shipping

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Shipping Delays

Doré Studio is not responsible for shipping delays caused by carriers, weather conditions, customs, holidays, or other circumstances beyond our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

Doré Studio is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at support@shopdorestudio.com within 7 days of the expected delivery date.

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

support@shopdorestudio.com